Point of sale and back office for independent grocers, convenience stores and servos
Tills that keep selling when the internet drops. Supplier invoices read by AI. Host files, shelf labels, stock, expiry and fuel in one back office you can open on your phone.
Quotes within one business day · 30-day free trial · no upfront fee · no lock-in · runs alongside your current POS until you switch
Who uses it
Independent supermarkets, convenience stores and service stations. Each runs a little differently, so each has its own page.
Independent supermarkets
Convenience stores
Service stations
Keeps selling when the internet drops
Every till keeps its own copy of products, prices, promotions and staff. It keeps scanning, weighing and taking cash and card with no internet, and uploads the sales when the connection is back.
- Runs on the Windows touchscreen PCs you already have, 10-inch to 24-inch, with a layout you can drag to fit
- Scales and price-embedded barcodes, scanners, receipt printers, cash drawers and a customer display
- 18+ age check on tobacco and alcohol, manager PIN for refunds and voids
- Price changes from the back office reach every till in seconds; no 'send to tills' button
- 7:58Internet drops
- 7:58 – 8:4137 sales on Till 1, 29 on Till 2: cash, card, weighed fruit, a refund
- 8:12Price change made on the owner's phone: waiting for the tills
- 8:41Internet back
- 8:41:0666 sales uploaded ✓ New price on both tills ✓
From supplier invoice to shelf label
Entering local supplier invoices by hand takes hours a week. Here is how it works instead. Nothing changes until you approve it.
1. Snap or upload the invoice
Photo of the paper invoice on your phone, or upload the PDF the supplier emailed you.
2. AI reads every line
Products are matched by barcode and supplier code; totals and GST are checked against the invoice.
3. Cost rises are flagged
See which costs went up and the shelf price that keeps your margin, side by side with the invoice.
4. Approve and receive
One tap updates costs, receives the stock and records expiry dates for items you track.
Back office on any device
One back office for products, pricing, stock, suppliers, staff and reports. Open it on the office PC, your phone at home or a handheld scanner on the floor.
Supplier invoices that type themselves
Price changes reach the shelf
Stock you can trust
Your store on your phone
Promotions and loyalty
An AI buying agent that shows its working
Years of running a supermarket and a fuel store taught us what a POS gets wrong: invoices typed in at midnight, expired stock found too late, shelf prices that don't match the till, drive-offs written in a notebook. BetterRetailer is the system we wished we'd had.
Why we built it
Our founder has spent years running an independent supermarket and a fuel store in NSW: early starts, weekly host files, supplier invoices piling up, tobacco and lottery at the counter, and drive-offs on the forecourt. Every POS on the market was either built for the big chains or stuck in the past. So we built our own, and every feature runs in our own store before it's offered to yours.
- Made in Australia for Australian rules: GST, NSW tobacco licence, unit pricing, FuelCheck
- Plain-English screens your casual staff learn in a shift
- Support comes from the people who build it and use it in their own store
Work out the time it would save you
Change the numbers to match your store. The assumptions are listed under the result.
- Invoices read by AI: 83 h
- Price changes and labels: 78 h
- Stocktakes on a handheld: 12 h
An estimate, not a promise: we assume 80% of invoice typing is saved, 1.5 minutes per price change and 3 hours per full stocktake. Change the numbers to match your store.
Switching from your current POS
BetterRetailer runs on one till next to your current system first. Your other tills keep working as they do now until you decide to move them.
1. We load your store
Products, prices, suppliers and barcodes from a Futurenet export or your buying group's host file.
2. One till, side by side
Put BetterRetailer on one till next to your current POS. Staff learn it on real customers.
3. Check the numbers
Compare takings, stock and reports between both systems for as long as you like.
4. Switch the rest
Pair your other tills with a 9-digit code each. Your old system can be turned off when you decide.
Your data stays yours
Most POS companies charge to get your own data out. Every BetterRetailer plan includes:
- Export every product, sale and customer to CSV at any time
- An open REST API and webhooks (sale completed, price changed, stock low)
- Xero and MYOB exports, and a BAS summary
- An MCP server so AI assistants like Claude can answer questions about your store
GET /api/v1/sales?from=2026-11-01
Authorization: Bearer br_live_••••
{
"sales": 4231,
"total_inc": 61240.85,
"gst": 3920.12,
"by_department": [
{ "name": "Grocery", "total_inc": 22410.30 },
{ "name": "Dairy", "total_inc": 8120.75 }
]
}Pricing
Tell us your stores and tills and we'll send a written quote within one business day. Back office, handhelds, labels, API and updates always included. No upfront fee, no lock-in, 30-day free trial.
Common questions
What is BetterRetailer?
BetterRetailer is a point of sale (POS) and cloud back office for Australian independent supermarkets, convenience stores and service stations. The till runs on your Windows touchscreen PCs and keeps selling without internet; the back office runs in a browser on any PC, phone or handheld scanner.
Does the till work if the internet goes down?
Yes. Each till keeps its own copy of products, prices, promotions and staff, so it keeps scanning, weighing and taking payments with no internet. Sales queue on the till and upload by themselves when the connection is back.
Can I keep my current POS while I try it?
Yes, that's how we recommend switching. We load your products from a Futurenet export or your buying group's host file, run BetterRetailer on one till next to your current system, and you switch over when you're happy. Nothing about your current POS changes.
Which buying groups and suppliers does it work with?
It reads host files from New Sunrise, Metcash (Friendly Grocer, IGA) and SPAR, and you can add any supplier. Products link to suppliers by barcode, so changing buying group is a settings change, not a rebuild.
Which EFTPOS does it use?
Your choice: Tyro, your bank's terminal (CommBank, ANZ, NAB, Westpac through Linkly), Windcave, Smartpay, Zeller, Square or Stripe. Today the terminal runs standalone and staff confirm the result on the till; integrated payments arrive provider by provider as each accreditation completes, starting with Linkly and Tyro.
How much does it cost?
It's priced per till per month and quoted for your store: tell us how many stores and tills you have and we send a written price within one business day. The back office, handhelds and phone app are always included, with no upfront fee, no lock-in contract and a 30-day free trial.
Do I own my data?
Yes. You can export every product, sale and customer at any time, and every plan includes the open API, webhooks and Xero/MYOB exports. If you leave, your data leaves with you.
See it on your own products
Bring a host file or a Futurenet export. We'll load it and show you your store running on BetterRetailer, next to your current POS.